TAX refund

VAT refunds can be obtained at the Currency Exchange Cantor - ICE International Currency Exchange landside (next to the airport information desk).

Refunds are made on the basis of company documents: GLOBAL BLUE - Polish and foreign documents and PREMIER - Polish and foreign documents.

Each person applying for a tax refund must show a valid document confirming identity and have confirmation of the export of goods by the Customs Office. In the case of Polish tax free documents, a passenger applying for a refund has 3 months to export the goods counting from the first day of the next month in which he made the purchase and 7 months to obtain a refund.

In the case of foreign checks, the time for obtaining a refund and confirming the export of goods depends on the regulations of the country where the purchase was made and the refund document was issued. VAT refunds can be obtained by citizens of EU countries making purchases in non-EU countries and citizens of non-EU countries making purchases in EU countries.

If all conditions for refund are not met, ICE staff may refuse to pay the tax refund.

Before reporting to the refund desk whether the document you have entitles you to a VAT refund. The most common errors that prevent refunds are:

•     lack of receipt,
•     deletions or crossings on the document,
•     no legible signature of the seller,
•     the date of purchase on the receipt differs from the date of issue.